Everything below, J & T does start to finish. Same people quoting it, doing it and standing behind it — 24/7 when it's no heat or no cool.
Call 910-705-7427Not sure which one your problem falls under? Call and describe what it's doing — that's faster than guessing.
Repair & ServiceDiagnosis and repair on whatever you've got. Capacitors, contactors, blower motors, refrigerant leaks, drain lines, thermostats, ignition problems on gas heat. If you have no heat or no cool, call whatever time it is — that's the one we get out of bed for.
Change-outsWhen a system is past fixing, we pull it and put in a new one: outdoor unit, indoor unit, line set and thermostat, matched so the whole thing runs as one system instead of a new part fighting an old one. Sizing gets done off the house — an oversized unit short-cycles and never pulls the humidity out, which is why some brand-new systems still leave a place feeling clammy in August.
New WorkNew construction, additions, garages and shops, or a house that's never had central air. We handle the equipment, duct connections, and the electrical and refrigerant hookups, and we pull the permit so the work gets inspected instead of hidden.
MaintenanceCooling service in the spring, heating service in the fall. Coils cleaned, charge checked, connections tightened, drains cleared, safeties tested. One-off tune-ups, or an agreement that puts it on the calendar so it doesn't get forgotten. Most of what fails in July gives some warning in April.
GasNew runs, extensions off an existing line, and pressure testing before anything gets lit. Ranges, dryers, gas logs, wall heaters, outdoor grills. Gas work is unforgiving of shortcuts, so every run gets pressure tested before anything is lit. No exceptions.
Hot WaterReplacing one that's leaking, rusted through or just done, and installing new. Gas or electric, tank or tankless. If you're stuck between the two, we'll talk through which actually suits your house and how much hot water you get through.
FireplacesInstalling gas logs and gas fireplaces, and servicing the ones you've already got. Yearly maintenance means cleaning the burner and logs, checking the pilot and thermocouple, and testing the gas connection — so the first cold night in November isn't the night you find out it won't light.
If you run a restaurant, a bar, a taproom or a store, the box that keeps your product cold is not something that can wait until Monday.
Install, service and repair — including the slow temperature drift that spoils stock before anybody notices it's happening.
Cooling, lines and controls, so what comes out of the tap is the temperature it's supposed to be.
Working out why a box won't hold temperature, so the fix lasts past the weekend.
If yours isn't here, call and ask. Joshua would rather talk it through than have you guessing.
Call 910-705-7427For no heat and no cool, yes. Anything that can wait, ring during the day and we'll find you a slot.
Estimates on system replacements are free. For a repair or service call, ask when you ring and you'll get the number up front, before anybody drives anywhere. We don't offer financing at the moment, so at least you'll know the figure before you have to work out how to cover it.
Depends on the age of the system, what failed, and what the repair costs against a new one. As a rough rule, once a repair gets past about a third of replacement cost on a system over ten years old, replacing usually wins. That's a rule of thumb, not an answer — we'll look at yours and tell you which way it actually falls, and the replacement estimate costs you nothing.
We're a Goodman dealer, so that's what we fit most often and what we can price best. If you want something else — Trane, Rheem, Carrier, whatever — we can source it. Tell us what you're after.
60 days on our labor. Equipment carries its own manufacturer warranty on top, which varies by brand and by whether it gets registered — we'll walk you through that at install.
Yes, and it helps. A picture of the unit's data plate with the brand and model number saves real time and sometimes saves a trip.
Yes — walk-in coolers and freezers, and kegerator and draft systems, for restaurants, bars, taprooms and stores. It's the other half of what the LLC is named for.
Once a year at minimum, twice is better in this climate — cooling in the spring, heating in the fall. Filters every one to three months depending on the filter and whether you've got pets.
Benson and the towns around it are home ground, and we run out to Raleigh, Garner, Lillington, Fayetteville and Goldsboro too. If your town isn't listed, call and ask.
Tell Joshua what's going on and he'll tell you what it takes to put it right.